Documentation Development

• User manuals, installation guides, operating procedures
• Maintenance, service, and troubleshooting documentation
• SOPs, work instructions, system specifications, and ICDs

Regulated & Compliance Documentation

• FDA, EMA, GxP, and validation documentation (IQ/OQ/PQ)
• Quality manuals and controlled documents
• Government and defense documentation aligned with standards

Proposal & Capture Support

• Technical volumes for RFPs, RFIs, and RFQs
• Compliance matrices and requirements traceability
• Past performance narratives and technical resumes

Editing & Technical Review

• Substantive and technical editing
• SME coordination and accuracy verification
• Plain-language and usability improvements

Structured & Reusable Content

• DITA/XML and topic-based authoring
• Single-sourcing and content reuse strategies
• Migration to structured authoring environments

Information Architecture & Content Strategy

• Documentation planning and content strategy
• Task and audience analysis
• Online help systems and knowledge bases

Tools & Publishing Support

• Oxygen XML, Arbortext, FrameMaker, MadCap Flare, Word
• Template and style guide development
• PDF, HTML, and web-based publishing

Training & Knowledge Transfer

• Training manuals and onboarding documentation
• Job aids, instructor guides, and SME knowledge capture

Engagement Options

• Hourly consulting
• Project-based documentation
• Retainer or ongoing support
• Regulated or cleared-environment work